Whether you're opening a new location, hiring remote staff, or refreshing aging equipment, Difend provides complete IT setup and support solutions. We handle the physical setup, connectivity, and remote assistance — ensuring your users stay productive and secure from day one.
What’s Included?
Remote Helpdesk Support
Your employees deserve fast and friendly IT help wherever they are. Our Canada-based support team assists with password resets, application errors, connectivity issues, and day-to-day troubleshooting, all via secure remote access.
We integrate with your workflows (ticketing system, Slack, email) and provide optional SLAs for response time.
IT Asset & Patch Management
Keep track of every device and keep them up to date. We inventory your endpoints, apply security patches, and monitor hardware health. This includes automated patch deployment, software updates, device tagging, and policy enforcement all visible in a centralized dashboard.
Ideal for reducing attack surface and proving compliance readiness.
Office Device Setup
We configure and deploy desktops, laptops, printers, and peripherals imaged, secured, and ready to use. Each device comes pre-configured with antivirus, VPN, productivity apps, and access rules based on your organization’s policies.
Optional onboarding kits for new hires are available.
Network & Wi-Fi Deployment
Ensure seamless internet access for staff, guests, and smart devices. We design and install secure Wi-Fi networks, VLANs, and business-grade switches and routers complete with performance tuning and access segregation.
We also conduct heatmap planning and signal optimization for larger spaces.
Why Choose Difend?
Reduce your cyber insurance premiums by showing strong controls
Stop ransomware and phishing before they spread
Get audit-ready with policies aligned to OFSI B-10, HIPAA, and PCI
Reduce MTTR (Mean Time to Respond) to endpoint incidents
Turn your staff into your strongest security layer
Who This Is For
Small to mid-sized businesses opening or relocating offices
Companies onboarding new employees or remote workers
Organizations looking for fully outsourced IT support
Businesses with compliance requirements for patching and device tracking